Frequently Asked Questions
Everything you need to know about G20 Darts products, shipping, and equipment care.
What is the difference between brass and tungsten darts?
Brass darts are ideal for beginners as they are wider and easier to grip. Tungsten is a denser metal, allowing for a slimmer barrel design which enables tighter groupings on the dartboard and is preferred by competitive players.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on customs processing and your specific location.
Can I return my darts if I don't like the grip?
Yes, we offer a 30-day return policy. Darts must be returned in their original packaging and in unused condition. Please note that shipping fees for returns are the responsibility of the customer unless the item is defective.
How often should I replace my dart flights and shafts?
Flights and shafts are consumable parts. You should replace them as soon as they show signs of splitting, fraying, or bending, as damaged components will negatively affect the flight path and accuracy of your throw.
Do you offer bulk discounts for dart clubs or leagues?
Absolutely. We support the darts community and offer tiered pricing for bulk orders. Please contact our sales team directly with your league details for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay through our secure checkout system.